Help! My Container is inaccessible by its hostname or IP address, or I cannot log in as root (Network Problems)!

Solution:
  • If you are using the hostname, try to use the IP address, and vice versa.
  • Ping your Container.
  • Contact us to create a Service Container user for you. Then, log in to the Service Container which is responsible for managing all your Containers and check the problem Container hostname and IP address.
  • Log in to the Service Container and change the Container root/Administrator password.
  • Log in to the Service Container and disable the iptables service inside the problem Container.


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Last Updated
10th of February, 2009

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