Category » Troubleshooting

There were 4 articles found in this category:

1. How to change the Root password?
   1. Login into Parallels Power Panel https://your.server.hostname:4643/ or https://your.ip.address:4643/ 2. Click Change Password 3. Enter a new password and confirm the password by typing it again. To maintain security, it is recommended to occasionally change your password. The password shou ...
2. Troubleshooting Mail Congestion.
   If your user complain that they cannot send e-mail through your mail server, this can mean that your mail server is overloaded and cannot cope with the amount of received messages. This can happen when somebody is sending spam through your mail server. To return your mail server to an operable ...
3. Elusive Problems
   Sometimes it is hard to determine the exact reason for a problem. The problem might persist despite any actions undertaken. Such problems call for going back to an earlier state of the Container with these problems missing. This change-over is usually effected by means of: 1. Restoring the Cont ...
4. Help! I cannot access my services!
   Various tasks you are accustomed to perform by means of your Container (ie. accessing your web site or sending email) may fail if the corresponding services are inaccessible. To determine the reason for problems: 1. Check if your Container is running. To this effect, log in either as a Service C ...