Category » Account Management

There were 28 articles found in this category:

1. How to change the Root password?
   1. Login into Parallels Power Panel https://your.server.hostname:4643/ or https://your.ip.address:4643/ 2. Click Change Password 3. Enter a new password and confirm the password by typing it again. To maintain security, it is recommended to occasionally change your password. The password shou ...
2. How do I order addition backup sizes?
   To order additional backup sizes: 1. Click on the Upgrade Center tab. 2. Select Buy Resources. 3. Enter the total backup size you need for your account. You will need to enter the limit into the New Limit field. 4. Click on the Next button to complete your upgrade request. * Note: The new ...
3. How do I adjust the server date and time settings?
   You can manually set the server date and time through your Virtuozzo Plesk Panel. To adjust the system date and time settings: 1. Login to your Virtuozzo Plesk Panel. 2. Click on the Settings link. 3. Select System Time. 4. Change the time and date settings as desired, and select your ti ...
4. How do I add a domain/website to my Container?
   To accommodate a new domain/website on your Container, you will need to: 1. Create a new user account 2. Assign a domain to that user account 3. Provision hosting services I. Creating a New User Account: 1. Login to your Virtuozzo Plesk Panel. 2. Click on the Clients shortcut. 3. Select Crea ...
5. I need to run scripts on my server at specific time (scheduling tasks).
   If you need to run scripts on your server at specific time, you can use the use the task scheduling facility on your Virtuozzo Plesk Panel to make your server automatically run the scripts for you. To schedule a task: 1. Login to your Virtuozzo Plesk Panel. 2. Select the Scheduled Tasks icon i ...
6. Configuration Email Notification System.
   The Virtuozzo Plesk Panel notifies you and your users of disk space and bandwidth overage by sending e-mail notifications. * Note: With the default settings, however, domain and web site owners are not notified. We recommend that you enable resource overage notification for domain and web site ...
7. How do I login to my Virtuozzo Plesk Control Panel?
   There are two ways you can login to your Virtuozzo Plesk Panel: a) via the login link in your Parallels Power Panel. b) via your Plesk panel URL Logging in via your Parallels Power Panel: 1. Login to your Parallels Power Panel. 2. Click on the Control Panels link. 3. Click on the Manage link ...
8. Help! My Container is inaccessible by its hostname or IP address, or I cannot log in as root (Network Problems)!
   Solution: If you are using the hostname, try to use the IP address, and vice versa. Ping your Container. Contact us to create a Service Container user for you. Then, log in to the Service Container which is responsible for managing all your Containers and check the problem Container hostname an ...
9. What is "Repairing Container"?
   The repair mode is needed when your Container cannot be started. This mode means that a new Container is temporarily created from scratch with the same network and other parameters as the broken Container, and the root directory of the broken Container is mounted as /repair into the newly-create ...
10. Where can I find information on my Container-related tasks?
    The Task Log page is accessible via the Task Log link on your Parallels Power Panel. The Details link beside a task leads to the Task Details page, where you can view the details of the operation.
11. Where can I find information on the history of my Container status changes?
    The Status Changes page is accessible via the Status Changes link on your Parallels Power Panel. This log keeps track of all the changes in the status of your Container. The three-column table presents the time when the Container status changed, the old status of the Container, and the statu ...
12. Can I use SSH to connect to my Container?
    Yes, you can use Secure Shell (ssh) to connect to your Container. You can connect to your Container by ssh via two methods: 1. SSH Connection link in your Parallels Power Panel 2. Using your favorite standalone SSH client Using the SSH Connection link in your Parallels Power Panel: To connect to ...
13. How do I install software packages onto my Container?
    Your Parallels Power Panel allows you to install service packages to your Container via the Install New Packages wizard. 1. Login to your Parallels Power Panel. 2. Click on the Packages link. 3. The Package Management screen displays all software packages installed on your Container. To inst ...
14. How do I add/remove applications from my container?
    To add or remove applications from your container: 1. Login to your Parallels Power Panel. 2. Click on the Applications link on the side menu. 3. Click on the Manage button. It will open a screen where you can manage your applications. To view applications already installed: Applications a ...
15. How do I change the password of my Parallels Power Panel?
    You can change the password via the Change Password function in your Parallels Power Panel. 1. Login to your Parallels Power Panel. 2. Click on the Change Password link. 3. Enter a new password. 4. When you are ready, click on the Change button. Note: This password change applies to the ro ...
16. How do I change the password of my Account Administration Control Panel?
    To change the password of your Account Administration Control Panel: 1. Login to your Account Administration Control Panel. 2. Click the My Account tab. 3. Select Personal Settings. 4. Click on the Edit button. 5. Enter the new password. When you are ready, click on the Update button. ...
17. I want to cancel my VPS hosting account and container.
    To cancel your VPS hosting account and container: 1. Click the My Account tab. 2. Select Subscriptions. 3. Click on the hosting account you wish to terminate. 4. Select Request Subscription Termination under the Subscription section on the Summary tab. 5. Enter a termination reason and t ...
18. I want to change my hosting services renewal settings.
    To change your VPS Hosting plan renewal settings: 1. Click the My Account tab. 2. Select Subscriptions. 3. Click on the hosting plan you wish to change the renewal settings. 4. Click on the Summary tab and select the Renewal Settings tab under the "Subscription" section. 5. Make the desi ...
19. Where can I get a quick summy about my container and hosting service?
    You can view the general settings of your VPS Hosting plan using the Subscriptions function on the My Account dashboard. 1. Click the My Account tab. 2. Select Subscriptions. 3. Click on the hosting plan you wish to view a quick summary of. 4. The Summary tab shows you the most general set ...
20. How do I restart my stopped container?
    To restart your container: 1. Click the System tab. 2. Select Server Info. 3. Click on the Start Server link. 4. You will see the confirmation message on the screen. Refresh the screen to see the server status changed to Running.